Abdulla Hokan

Abdulla Hokan has a diverse range of work experience in the IT field. Their most recent role was as a Service Desk Analyst at Injazat, where they handled various tasks related to technical requests and incidents from multiple clients. Abdulla provided level 1 system administration support, adhered to ITIL processes, and worked with different ITSM tools. Prior to that, they worked as an IT Support Specialist at QuadraBay, where they provided level 1 and 2 support, repaired hardware equipment, and ensured maintenance. Abdulla also served as an IT Support Specialist at Qasyoun University of Science and Technology, where they contributed to technical support, system administration, and network supervision. Their earliest role was as an IT Support Specialist at Zamzam Exchange Company, where they gained experience in Windows Server installation, server configuration, and DNS and DHCP roles.

Abdulla Hokan pursued their education from 2014 to 2019 at Qasyoun University of Science & Technology. During this time, they obtained a Bachelor's degree in Telecommunications Engineering.