Andreas Prinz has extensive experience in community management and customer support within the gaming industry, currently serving as CRM Manager and Team Lead Community Management at InnoGames GmbH since March 2015, focusing on the game Tribal Wars. Responsibilities include recruiting and training a global team of Community Managers, coordinating communication between the company and its community, and collaborating closely with various internal teams. Prior roles at InnoGames include Community Manager for Tribal Wars Germany and The West, as well as Community Coordinator. Before joining the gaming sector, Andreas Prinz worked as a Laboratory Assistant at Johannes Gutenberg-Universität Mainz, specializing in sample documentation and ancient DNA analysis. Andreas Prinz holds a Magister Artium degree in Physical and Biological Anthropology from Johannes Gutenberg University Mainz.