Ashok Devulapalli currently serves as the Head of Payer Customer Success at Innovaccer since February 2022, focusing on Payer category implementation, NRR, and CSAT, as well as implementing Healthcloud on AWS and Azure for Payer customers. Prior to this role, Ashok was with Cognizant from October 2005 to February 2022, where responsibilities included leading BPaaS initiatives and managing complex relationships with large national healthcare Payer and PBM clients. Ashok's career began at Zensar, where management of relationships with Cisco and Sprint was key, eventually rising to the position of Director of Sales overseeing the LatAM, Canada, and US Southeast regions. Ashok holds an Executive Certificate in Management, Leadership, Strategy, and Innovation from MIT Sloan School of Management and a degree from Koneru Lakshmaiah College of Engineering obtained in 1991.
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