Will Figueroa

Will Figueroa has extensive work experience in the financial and customer service industries. From 2011 to 2022, they worked at Wells Fargo in various roles, including Operational Risk Consultant, Quality Assurance Analyst, Home Preservation Specialist, and Collector. Will provided solutions and recommendations to borrowers with delinquent loans, showed empathy and offered assistance to customers in paying their mortgages, and ensured quality assurance within the organization. In 2022, they joined Innovation Refunds as a Client Success Operations Manager, where they are responsible for managing client relationships and ensuring their success.

Will Figueroa attended Upper Iowa University from 2010 to 2017, where they earned a Bachelor of Business Administration - BBA degree. The specific field of study is not provided.