Alexandre Godoy

Alexandre Godoy has over 19 years of experience in the field of technology and customer support. Alexandre currently works as an Application Support Specialist at Innovatrics. Prior to that, they worked at Enghouse as a Support Analyst, where they were responsible for providing 1st and 2nd line support for customers in the Latin America region. Before Enghouse, Alexandre served as a Senior Customer Services Engineer at Acision, where they provided support for tier 1 customers in the United States. Alexandre also has experience working as an Application & Software technical service Engineer at Huawei, a Customer Services Engineer at Acision, and a Contract Billing Specialist at Nortel Networks. Alexandre started their career as an Engineer Intern at Northern Telecom do Brasil S and as a Technical Intern at Telecomunicações de São Paulo S. Alexandre has a strong background in troubleshooting, customer service, and supporting mission-critical systems and solutions.

Alexandre Godoy started their education at Colégio São José de Vila Matilde in 1987, where they pursued their studies until 2006. During this time, no specific degree or field of study was mentioned. In 1997, they attended Colégio Lavoisier, specializing in Electronics, and completed their technical education in 2000.

Afterward, Alexandre joined FEI in 2001, where they pursued a degree in Telecommunication Engineering. Alexandre successfully completed their studies in 2006.

In terms of certifications, Alexandre obtained the RHCSA - Red Hat Certified System Administrator certification from Red Hat in January 2011.