Mariona Aparicio

Mariona Aparicio is a seasoned professional in customer success management with extensive experience across various industries. Currently serving as a Sr Customer Success Manager at inriver since January 2022, Mariona is accountable for customer relationships, product adoption, and overall client satisfaction. Prior to this role, Mariona worked at Detail Merchandising Online from March 2016 to October 2022, where responsibilities included managing customer journeys for enterprise accounts, mentoring staff, and coordinating solution implementations. Mariona's career also includes serving as a Project Coordinator for Team SCA in the Volvo Ocean Race and working as a Key Account Manager at Grupo Hotusa, focusing on international account management and sales strategies. Mariona holds a Master's degree in International & European Relations from Linköping University and a Bachelor's degree in Tourism from Universitat Autònoma de Barcelona, complemented by studies in Hotel Management & Tourism.