Zeke Silva

Zeke Silva has a diverse work experience that spans multiple industries and roles. Zeke began their career as a Store Manager at In-N-Out Burger, where they worked from 1998 to 2011. After that, they joined Apple as a Professional Services employee before being promoted to Technical Support Manager. In 2014, Zeke joined Intuit, where they held various roles, including Customer Care - Tier 1, Customer Care Manager, and Senior Manager Customer Support. In 2016, they joined Demandforce as a Director of Customer Support. Zeke then worked at Zeke's View, a company they founded, as the Founder and Creative Director specializing in photography, cinematography, online marketing, and product reviews. Currently, Zeke is Vice President Support & Services at Insightly, where they had previously served as Sr. Director Client Services and Director Customer Support.

Zeke Silva's education history includes a Certificate in Organizational Leadership from the University of California, Berkeley. The specific start and end years for this program are not provided. Additionally, Zeke attended Chaffey College, but no details regarding a degree or field of study are given.

In terms of additional certifications, Zeke obtained various certifications in different areas. These include the "Orchestrated Onboarding™ Masterclass" from Springboard Solutions in November 2022, the "Applying RecipeOps Badge," "Batch/Bulk Processing Badge," "Callable Recipes Badge," "Working with Databases in Workato," and "Continuous Value Reporting Badge" from Workato in 2021, and the "Workato Automation Pro I Certification" and "Workato Automation Pro II Certification" from Workato in 2020. Zeke also holds the "Talkdesk Admin" certification from Talkdesk in November 2018, the "Five9 Admin" certification from Five9 in September 2016, and the "NPS Certified" certification from Satmetrix in October 2015.