Wendy P.

Wendy P. is a seasoned professional in customer experience and digital marketing with extensive experience across various industries. Currently serving as the Director of Voice of the Customer at Insperity, Wendy conducts research and presents findings to enhance customer experience initiatives. Previous roles include Principal Customer Experience Advisor at Medallia, where Wendy consulted on best practices for customer and employee experience, and Customer Experience Manager at ExxonMobil, responsible for developing the first CX strategy for the Americas Fuels organization. Wendy's expertise spans across strategy development, project management, digital marketing, and UX design, with a proven track record of improving customer engagement and driving organizational progress. Wendy holds a Bachelor's degree in Communication and Media Studies from The University of Texas at Austin.