Atika Mansoor currently serves as the Global Service Desk Manager at Inspired Education Group since November 2022. Prior experience includes roles at Altron Systems Integration as Operations Manager and Service Desk Manager, as well as Manager of Client Services at Numata Business IT. Previous positions also encompass key roles at Barclays Africa Group Limited, Tata Consultancy Services, Webber Wentzel, BYTES Connect, AST Group, and SYKES SA. Atika holds certifications in ITIL Foundation in Service Management and in Managing by Project, Techniques & Processes from Foster Melliar and XPERT Academy respectively.