Nicole Harris

Nicole Harris is an accomplished Process Analyst Lead at InspiriTec, Inc. since November 2015, where responsibilities include enhancing productivity, managing service desk compliance with SLAs, and developing training materials. Previous experience includes roles as a Licensed Insurance Agent at Encompass Insurance and Customer Care & Services Supervisor at Woodstream Corporation, showcasing expertise in customer service and operational management. Earlier, Nicole served as a Service Delivery Telecom Manager at XO Communications, focusing on performance monitoring and customer satisfaction improvements. Nicole holds education from Reading Area Community College and Reading High School.