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Alexandra Horan

Vice President Customer Success Management at InstaMed

Alexandra Horan has worked in various roles at InstaMed since April 2014, starting as a Customer Service Associate and now serving as the Vice President of Customer Success Management. Prior to that, Alexandra gained experience as an intern at The Philadelphia AIDS Consortium and Health Enhancement and Prevention. Alexandra holds a Bachelor of Science in Public Health from Temple University.

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Timeline

  • Vice President Customer Success Management

    March 1, 2021 - present

  • Payer Service Manager

    November, 2018

  • Customer Service Manager

    November, 2017

  • Technical Excellence Tier 2 Support

    May, 2016

  • Customer Service Associate

    April, 2014