Jo Deal is a seasoned professional with extensive experience in client development and account management within engineering and technical sectors. Currently serving as Client Development Director at the Institute of Customer Service since May 2023, Jo previously held multiple roles at the Institution of Engineering and Technology (IET) from March 2011 to May 2023, including Senior Corporate Account Manager and Senior Development Manager for London and the South. In these positions, Jo focused on supporting Partners in achieving Professional Registration and conducted workshops for new Graduates and Apprentices. Earlier career experience included roles as Account Manager at QD Limited and Technical Assistant at Tesco. Jo's educational background includes Bishops Hatfield Girls School and Oaklands College.
This person is not in any offices
Institute of Customer Service
We are the independent professional membership body for customer service, working across all sectors to drive business performance through service excellence. We exist to improve your business performance by improving your customer experience. By working with business, the public sector and the Government, we are positioning the UK as world leaders in service – to build a strong economy.
Headquarters
London, United KingdomEmployees
11-50