Innocent Ogbonna

Innocent Ogbonna is a Customer Relations Expert at Specialty Life Insurance, where responsibilities include managing initial client interactions and ensuring compliance with industry standards. Currently serving as a Qualifier at Insurance Supermarket International USA, Innocent facilitates transitions for outbound leads while maintaining a positive client experience. As a Customer Service Representative at BuyPower, Innocent improved onboarding processes and streamlined troubleshooting, achieving significant reductions in resolution times. Involvement with the International Society for Development and Sustainability includes enhancing document management and engaging the community through newsletters. Previous roles include a Customer Service Officer at UBA Group with a strong customer satisfaction record and a Sales Lead & Digital Marketer at Chinez Integrated Services, focusing on digital marketing strategies. Innocent holds a Bachelor's degree in Integrated Science from the University of Benin.