Kelly Knight Pellas is a seasoned IT professional with extensive experience in service delivery, IT operations, and consultancy. Currently serving as a Senior ITSM Consultant at Integralis since August 2025, Kelly previously held positions including Senior System Analyst and Service Delivery/Incident Manager at Insignia Financial, and Service Delivery Lead at NAB. A comprehensive background includes roles such as IT Operations Lead and Data Analyst at Breast Cancer Network Australia, and Service Delivery Manager at Helpdesk Solutions, where project management from inception to delivery was a key responsibility. Kelly's educational qualifications encompass certifications in ServiceNow Administration and Prince2 Project Management, as well as a CCNA from Cisco Networking Academy.
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