Holly Connor is an experienced service management professional with a strong background in information technology support and management. Since May 2021, Holly has been serving as the Service Manager at Integris. Prior to this role, Holly held the position of Information Technology Service Desk Manager at NuStar Energy L.P. from August 2018 to December 2019, and served as Helpdesk Supervisor at Firstmark Credit Union from January 2018 to August 2018. Holly has extensive experience in desktop support management at SWBC and technical support at Accenture, with a focus on application migration and virtual desktop maintenance. Other notable roles include Remedy Project Manager for the City of San Antonio, Tier 2 Helpdesk for Paladin/Dell Federal, and Remote Desktop Support Technician Manager at The Coca-Cola Company, where leadership included managing teams across multiple locations. Holly also worked as a Technical Advisor at Microsoft, demonstrating versatility in supporting a variety of devices and resolving customer issues efficiently.
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