Heather Hancock

Heather Hancock has a diverse work experience in various marketing roles. Their most recent position is as the Director of Solutions Marketing at IntelePeer since October 2021. Before that, they were the Owner, Consultant, and Director of Product and Solution Marketing at Cloud Cocktail Communications since May 2019. Heather also worked at Samsung Mobile as a Consultant and Senior Manager of the Product and Solutions Marketing Team from July 2020 to December 2020. Prior to that, they held positions at Avaya, Cisco, Vonage Business, Neustar, Inc., APCO Worldwide, 1105 Media, and Ciao Software, where they worked in various marketing and communication roles. Throughout their career, Heather has demonstrated expertise in product marketing, solutions marketing, and marketing communications, as well as supervision and team management.

Heather Hancock has a Professional Certificate in Digital Media Management from Georgetown University, which they obtained from 2010 to 2012. Heather also has a Bachelor of Business Administration (BBA) degree with a double major in Marketing and Communication (public relations) from James Madison University. Additionally, they have obtained several certifications including Advanced Contact Center and BroadCloud Master Admin - Carrier & Reseller from BroadSoft, as well as BroadCloud UC-One (& Services) and Nutanix (Cloud) Platform Sales Engineer from Nutanix.