Carlos Eduardo Lessa

Senior Support Engineer (Lead) at INTELIE

Carlos Eduardo Lessa has extensive work experience in the field of IT support and security. Carlos Eduardo worked at Intelie as a Senior Support Engineer (Lead), where they provided support to clients and ensured the availability and functionality of the platform. Carlos Eduardo also worked as a Mid Support Engineer (Tech Lead) at Intelie, where they handled technical aspects of support. Before that, they worked as an IT Support Analyst at Intelie, where they provided support to clients in the Oil&Gas and Digital markets using machine learning and big data technologies.

Prior to their time at Intelie, Carlos worked at STI UFF - Superintendência de Tecnologia da Informação as an Information Security Analyst and Operations Analyst. Carlos Eduardo was responsible for various security-related tasks and operations management.

Carlos' career started at Linux Solutions, where they worked as a Support Analyst. Carlos Eduardo was involved in the implementation, maintenance, and administration of Linux-based servers, as well as backup, firewall, monitoring, and script development.

Overall, Carlos Eduardo Lessa has a diverse range of experience in IT support, security, and operations.

Carlos Eduardo Lessa has a strong educational background in the field of Information Technology. Carlos Eduardo completed their undergraduate degree in Sistemas de Informação from Universidade Federal Fluminense, where they studied from 2012 to 2019. Prior to that, they obtained a Técnico de Informática degree from FAETEC/RJ in 2012.

Carlos also has additional certifications related to their field of expertise. Carlos Eduardo received certifications in Tratamento de Incidentes de Segurança, Segurança em Redes e Sistemas, and Análise Forense from Escola Superior de Redes in 2016 and 2014 respectively. In 2013, they obtained the Forsoft - Network Infrastructure certification from Secretaria de Ciência e Tecnologia do Estado do Rio de Janeiro. Finally, Carlos has also completed the course on Monitoramento/Inventário com Zabbix e OCS from Escola Linux, although the specific date of completion is not provided. Additionally, Carlos has attended Escola Superior de Redes to further develop their knowledge in the field of Segurança de Redes e Sistemas.

Links

Timeline

  • Senior Support Engineer (Lead)

    May, 2021 - present

  • Mid Support Enginner (Tech Lead)

    January, 2020

  • IT Support Analyst

    June, 2019

View in org chart