Delgado Luis Miguel

Customer Success Specialist at Intento

Delgado Luis Miguel has a diverse work experience spanning several roles and industries. Delgado started their career as an Advance Course English Instructor at FUNDEIM in 2016, where they taught a wide range of demanding English grammar material and encouraged the development of fluency in English.

In 2019, Delgado joined Universidad Central as an Assistant Professor, taking on various roles such as Assistant Professor, Culture Component Assistant Professor, Grammar Assistant Professor, and Lab Assistant Professor. Delgado designed strategies and activities to engage students, develop critical thinking skills, and improve grammar and communication abilities.

During the same year, Delgado also worked as a Bilingual Translator at Spanish ASAP, where they provided translation services. In 2020, they joined MoGi Group as a Customer Support Specialist, successfully handling over 34,000+ customer requests with a high success rate. Delgado was responsible for handling legal and GDPR inquiries and managing data collection for GDPR requests through various software platforms.

In addition to their professional experiences, Delgado worked as a Freelance Assistant Interpreter and Translator, translating various documents from English to Spanish and vice versa. Delgado has translated websites, business advertisements, lawsuits, bank statements, and invoices, among others.

Delgado's most recent work experience is as a Customer Success Specialist at Intento, Inc., starting in 2023. Overall, their work history showcases their proficiency in customer support, translation, teaching, and critical thinking skills.

Delgado Luis Miguel completed their Bachelor's degree in Translation & Interpreting at the Universidad Central de Venezuela from 2014 to 2020. In addition to their formal education, they also obtained various certifications, including a Data Analytics Certificate from Google in August 2022, the Fundamentals of Digital Marketing certification from Google Actívate in January 2020, a Translation Project Management Workshop certification from the Universidad Central de Venezuela in December 2018, and a certification in Public Speech, diction, and voice from the Escuela de Escritores - ECREA in May 2018.

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Previous companies

MoGi Group logo
Spanish ASAP logo

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Timeline

  • Customer Success Specialist

    February, 2023 - present

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