Interact Contact Centres
Richard Saunders has a comprehensive background in learning and development, with experience in various companies such as Interact Contact Centres, TalkTalk, and Post Office. Currently self-employed, Richard specializes in creating materials focusing on high performance behaviors, powerful communication techniques, and mental core training. Richard has held titles such as Head of Learning and Development, Training Manager, and Sales Academy Trainer, showcasing their expertise in developing employees and creating learning experiences. Richard is a skilled professional with a strong educational background from Liverpool John Moores University.
Interact Contact Centres
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We are a leading UK customer experience outsourcer, recently named Outsourced Contact Centre of the Year 2023. Our multi award-winning team are experts at connecting with your customers across multiple communication channels. We build true partnerships with our clients. The longevity of our partnerships, and the growth of campaigns, are true testament to this. We work with some of the best brands around, providing powerful sales channels to gain new customers and increase retention, whilst providing exceptional customer service and building loyalty. All of our services are backed by the latest technology and highest quality standards including FCA Accreditation and ISO 27001. Through our people first approach we have created a culture that is inclusive, motivating, supportive and a team that continues to make a positive difference every day.