Technology and IT Team

The Technology and IT Team at Interact Contact Centres is responsible for ensuring the seamless integration and management of advanced technology solutions that enhance customer experience and operational efficiency. They focus on maintaining robust information security, overseeing IT infrastructure, and implementing quality assurance processes to support a high standard of service delivery. By leveraging cutting-edge tools and ensuring compliance with industry standards, this team plays a crucial role in facilitating effective communication channels and safeguarding client data.