Kirk Butler

Kirk Butler has a diverse work experience in various roles and industries. Kirk has worked as a Solutions Architect at InterCloud, providing support for European customers in both French and English. At StarLeaf, they served as a Sales Engineer, focusing on the French-speaking market and providing presales engineering for unified communications in a cybersecurity environment. Kirk also worked as a Customer Success Manager, where they played a key role in launching the Customer Health Score criteria and proactive monitoring of customer accounts.

Prior to that, Kirk worked at Polycom in multiple positions, including Services Portfolio Manager and Project Management Lead. In these roles, they optimized deployment across various installation and implementation offers, provided guidance to project managers, created standard documentation, and led projects for large accounts.

Kirk also has experience at SITA, where they worked as a Telecom Project Manager and IT Project Coordinator, coordinating telecommunications deployment for various customers and managing financial control of existing airport infrastructure. Additionally, Kirk worked at GL Trade as a Technical Consultant, providing technical consulting services to brokerage houses on the Paris Stock Exchange.

Kirk's early experience includes roles at Amazon.com Inc. as a Customer Service Support Manager and European Fraud Manager. As a support manager, they managed a team of specialists and oversaw various support functions. In their role as a fraud manager, they led a Pan-European anti-fraud unit and worked closely with Europol to investigate and prosecute fraud offenders.

Overall, Kirk Butler has a strong background in technical consulting, project management, customer support, and sales engineering, with a focus on unified communications, cybersecurity, and deployment optimization.

Kirk Butler holds a Bachelor of Arts degree in Philosophy and Languages, which they obtained from Indiana University Bloomington. Kirk pursued this degree from 1993 to 1996. Additionally, in 1994-1995, they earned a Bachelor's Degree in French Language and Literature from the Institut International des Etudes Françaises (IIEF). In terms of certifications, they hold a Project Management Professional certification from the INTERNATIONAL PROJECT MANAGEMENT INSTITUTE, although the specific month and year of obtaining the certification are not provided.