Operations · San Francisco, United States
Intercom is bringing AI-first Customer Service to the world, dramatically improving experiences for customers, support agents, and managers alike.Modern, fast, and easy-to-use, Intercom’s complete AI-first Customer Service Platform enhances the customer experience, improves operational efficiency, and scales with our customers’ business every step of the way. Intercom is also the most innovative and fastest improving product on the market. Shipping over 200 product improvements every year, Intercom is bringing AI features to market before anyone else.
The Corporate Finance team is a critical partner to the CFO and VP of Finance to help drive visibility across the business and inform critical decisions and actions. The Corporate Finance Expense and G&A Partner role has two key responsibilities:
a] Understand and communicate how intercom allocates capital and
b] Partner with the G&A leadership team (including CFO and CHRO)
In this role, you will have the opportunity to demonstrate analytical excellence and critical thinking across a range of objects such as optimizing vendor spend, maintaining the source of truth on headcount data, forecasting cash burn from expenses and benchmarking our expense profile.
You will partner with finance partners across R&D and GTM to provide Finance leadership with a fully informed perspective on expenses and help the company optimize spending.
You are highly analytical and proactive, with a strong executive presence to influence and work cross-functionally, and are able to add value to both strategic and operational pieces of work.
This is an amazing opportunity to join a high paced FP&A organization at an exciting B2B SaaS leader in the Customer Service space.
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)
The base salary range for candidates within the San Francisco Bay Area is $144,100 - $195,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least two days per week.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
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