Jéssica Filizola

Jéssica Filizola has a diverse work experience that spans over multiple companies and roles. Jéssica started their career in 2006 as a Sales Manager at Grupo A&C, where they demonstrated strong leadership skills and achieved sales targets. In 2008, they transitioned to Patachou as a Product Developer, where they showcased their keen eye for trends and successfully managed the development of collections.

Moving forward, Jéssica joined Art Gold/Luxor Joias in 2011 as an Ecommerce Manager, where they excelled in people management and project management. Jéssica played a crucial role in deploying and managing the online store, including content creation, media production, and graphic design.

From 2012 to 2016, Jéssica worked at Localiza Rent a Car as a Marketing, Customer Loyalty, and Customer Relations Assistant. Jéssica focused on reconquering and improving the company's marketing actions, analyzing strategic data, and developing new marketing initiatives to increase customer loyalty and retention.

In 2018, Jéssica joined Accenture as a Customer Delight Agent @Facebook, providing consultative advice to small and medium-sized businesses (SMBs) and supporting their growth across multiple channels. Their role involved assisting SMB clients in the online and digital advertising domain.

Most recently, Jéssica joined Intercom in 2019 as a Customer Support Specialist, where they provided support to customers and later advanced to a Second Tier position. Currently, they serve as a Billing Operations Specialist at Intercom, utilizing their expertise in managing billing operations.

Overall, Jéssica Filizola's work experience showcases their versatility, leadership skills, and ability to excel in various roles and industries.

Jéssica Filizola obtained a Bachelor's degree in Marketing from Centro Universitário UNA, where they studied from 2005 to 2009. In addition, they attended SENAI from 2005 to 2007, studying Graphic Design. Jéssica Filizola also holds a certification in CAE (Cambridge Advanced Exam) from Cambridge College, which they earned in February 2018.