Laura Browne

Laura Browne has a range of work experience in various industries and roles. Their most recent position was as an Onboarding Specialist at Intercom, where they were the first member of the Customer Onboarding Services Team and played a key role in building and evolving the team. Prior to this, Browne worked at Intercom as a Customer Support Specialist - Second Tier, providing premium service to high spend customers and serving as a point of contact for non-technical escalations. Laura also had experience scaling with the company and leading the Early Stage Program. Before joining Intercom, Browne interned at Flender - Fast Flexible Finance, wearing multiple hats in customer support and admin. Laura also worked as a Member Support at Lending Club, Campus Manager at University Tees, and held various roles in the Alpha Omicron Pi Fraternity. Browne also gained experience as a Retail Management Intern at Nordstrom and as a Peer Advisor and Marketing and Recruitment Intern at California State University, Chico. Laura started their career as a Recreational Specialist II at the City of San Mateo.

Laura Browne attended Aragon High School from 2007 to 2011, where they earned a High School diploma. Following their high school education, they enrolled at California State University, Chico in 2011 and completed their Bachelor of Science degree in Business Administration with a concentration in Project Management in 2015. In 2013, they briefly studied at London Metropolitan University, although the degree earned and field of study pursued during their time there are unknown.