Senior NOC Engineer

Intergo Telecom, a rapidly growing and privately owned technology company, specializes in the development, marketing, and operation of advanced telecommunication platforms and services (SaaS and CPaaS). As a competitive force in our sector, we are committed to creating innovative tech solutions for our global clientele.

We invite self-motivated, passionate, and responsible individuals with a thirst for learning and a love for technology to join our international team of professionals. With flexible working options (remote or on-premises), you can choose your preferred work environment or join us at our HQ offices in the bustling heart of Paphos, Cyprus.

In this role, you will contribute to the growth of our Enterprise Voice & Messaging platforms, offering SIP Trunking, Global DID’s, SMS Messaging, and powerful APIs to businesses of all sizes. Our diverse client base includes startups, established companies, financial institutions, universities, marketing agencies, delivery apps, government agencies, and more.

As a Senior NOC Engineer, your duties will include:

• Monitoring and managing network operations for maximum performance and uptime
• Troubleshooting and resolving network and system issues escalated from lower-level engineers
• Performing network maintenance, upgrades, and configuration changes
• Implementing and enforcing network security measures
• Collaborating with cross-functional teams to ensure efficient network operations
• Participating in on-call rotation and responding to incidents in a timely manner
• Developing and maintaining documentation of network processes and procedures

At Intergo Telecom, we create technology telecommunication products that enable businesses to enhance communication, reduce costs, and increase ROI. Our hybrid/remote team utilizes Slack for communication, Asana for task organization, and Confluence for knowledge management. We provide opportunities for continuous growth and development.

• Location:

Work flexibly from our Paphos office or remotely. If you choose our office, enjoy unlimited coffee and a well-stocked fridge.