Mirna Kossaifi

Customer Success Manager at Intergo Telecom

Mirna Kossaifi has a diverse work experience spanning different companies and roles. Mirna most recently worked at Intergo Telecom Ltd as a Customer Success Manager starting in August 2022. Prior to that, they worked at Multimarine Services Ltd as a Marketing & Social Media Manager from January 2020 to December 2022.

From 2014 to 2018, Mirna was a Training Manager at Premier Leisure/ Boubess Group. Before that, they held the position of Process Development Manager at the same company from February 2009 to December 2013.

Mirna also worked at Premier Leisure (Boubess Group) as a Guest Relations Manager from March 2007 to January 2009.

Mirna's earliest work experience was at Roadster diner, where they served as a Customer Service Manager from an unspecified start date to 2006.

Mirna Kossaifi completed their Bachelor of Arts degree in Business at USEK- Uneversite Saint Esprit de Kaslik from 1997 to 2001. Mirna then pursued a Master of Business Administration degree in Marketing at Holy Spirit University of Kaslik - USEK, which they obtained from 2005 to 2007.

In addition to their formal education, Mirna has also obtained several certifications. Mirna completed a course on Digital Marketing A-Z at Intoact in December 2017. In October 2016, they completed a program on Secrets of Communication at tracetraining and an NLP For Business certification with David Molden. Mirna also received a certification in Time Management from Formatech - Integrated Learning Centers in September 2015.

Furthermore, Mirna has additional certifications in Process Development from Sustainable Management Group, Train The Trainer from Meirc Training and Consulting, Prince 2 from Leading Minds SAL, and Haccp Intermediate from Boecker, all obtained in different years. Mirna has also obtained a Customer Service certification from ServSafe Food Protection Manager Instructor, but the specific month and year of completion are not provided.

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Timeline

  • Customer Success Manager

    August, 2022 - present