Jessica Grady

Jessica Grady is an experienced Salesforce Administrator Senior at Intermedia Cloud Communications since June 2022, previously serving as a Salesforce Developer/Administrator at Chatham Financial from July 2018 to October 2020. At Chatham Financial, responsibilities included administering a Salesforce instance for over 600 users, managing user licenses, and executing various Salesforce configuration changes. Prior experience includes Salesforce Configuration Management at Farmers Insurance, where Jessica created and managed user profiles, workflows, and dashboards, as well as technical roles at 21st Century Insurance, JPMorgan Chase, and Comcast that focused on troubleshooting and technical support. Jessica holds a Technical Diploma in Network Engineering and Data Communications from The Chubb Institute and completed additional training at Unique System Skills LLC.