Karen S. Howard

Karen S Howard is an accomplished professional with extensive experience in digital operations and strategy, currently serving as the Executive Director and Head of the Office of Online Services at the Internal Revenue Service since August 2020. In addition, Karen operates KSHowardllc Notary & Signing Services as a General Notary Public and Loan Signing Agent in Western North Carolina. Previous roles include Vice President of Digital Content Strategy & Operations at LPL Financial and Director of Digital Operations at Renfro Corporation, where significant contributions to digital transformation were made. Karen has also held key positions at The Mast General Store Inc and Tractor Supply Company, focusing on e-commerce growth and operational efficiency, and has a foundational educational background with a BS in Clothing/Textiles/Fashion Merchandising, Management and Marketing from Western Carolina University.