International Assistance Group
Louise Heywood is an accomplished professional with extensive experience in management, business development, and strategic consulting across various sectors. Currently serving as General Manager at International Assistance Group since June 2017, Louise has previously held key roles such as Strategy Consultant at Customer Care Pty Ltd, and Business Development & Relationship Manager at Cover-More Group, where responsibilities included new product development and client relationship management in the medical assistance field. Louise's entrepreneurial spirit is evidenced by founding Fitech (Australia) Pty Ltd and Healthy Business International, both focused on health technology and services. A proven track record in event management and operational leadership is highlighted by positions at Sporting Spectrum and Access 24 - TeleTech. Louise holds an MBA from Heriot-Watt University and a BA in Business Studies from Oxford Brookes University.
This person is not in any teams
International Assistance Group
Local Partners, Global Solutions Founded in 1992, International Assistance Group (IAG) was originally created by five European companies seeking to help one another provide high-quality services. Considerable growth over the past 30 years means that we are now the world’s largest alliance of independent assistance companies and accredited providers. Our Partners and Accredited Service Providers deliver medical, travel, roadside, home assistance, and security amongst other services in over 200 countries across all five continents. The IAG Head Office, based in Paris France, oversees the coordination of the network and offers affiliates operational support to enhance their competitiveness in their own markets, along with an internationally recognized accreditation and optimized marketing benefits. Our in-house biannual Forums offer a unique opportunity for representatives from IAG companies to meet face-to-face, discuss best practices and latest innovations, exchange know-how and strengthen business relationship with industry peers. In addition, the IAG Academy, our annual training school provides assistance coordinators and supervisors from around the world an exclusive learning experience where participants discuss real-life case studies and exchange insights on operational procedures. These three dedicated knowledge-sharing events are key to helping one another advance and be competitive in today’s fast changing world. We continue to build, recruit and train a comprehensive global network of quality assistance experts and best-in class Accredited Service Providers worldwide via our accreditation programme. Each year, IAG Partners collectively handle over 10 million cases, cover 500 million end users, manage over 2 million roadside cases and conduct more than 30,000 medical repatriations bringing sick and injured travellers home. Follow us on: Twitter: @Intl_Assistance Facebook: @InternationalAssistanceGroup Vimeo: https://vimeo.com/user60518896