John Giddings

John Giddings is the Vice President of Global Customer Experience at (ISC)². Previously, John held leadership roles in customer experience and operations at companies such as AICPA, ASOS.com, IKEA Group, National Express, Chill Insurance, G4S Cash Solutions (UK), Virgin Atlantic Airways, and owned their company, Springboard Consulting. With a background in strategic training and development, John has a successful track record in developing customer experience strategies and leading global customer support and engagement teams.