Diana Russo

Diana Russo is an accomplished professional with extensive experience in knowledge management, data operations, and marketing across various sectors. Currently serving as Data Ops Analyst Lead Sr and Knowledge Management Lead at International, Diana specializes in IT Service Management. Previous roles include Customer Development Specialist at Inogen, Manager of Knowledge Management and Communications at Charter Communications/Spectrum, and multiple positions at Time Warner Cable, where Diana contributed significantly to communication strategies and internal tools development. Additionally, Diana has a solid background in marketing from Cable ONE, demonstrating skills in sales operations and media relations. Academically, Diana holds an MBA in International Business and Marketing from LSU Shreveport and multiple associate degrees and a bachelor's degree in Business Administration with a focus on performance management and organizational development.