Hans-Joachim Thiede has extensive experience in customer service management, currently serving as the Head of Customer Service Management at Interoute Germany GmbH since January 2007. Prior roles include Customer Service Manager positions at Interoute I-21 Germany GmbH, Telia International Carrier, KPNQwest, AT&T - Unisource, and KPNQwest Germany GmbH from 1999 to 2006. Hans-Joachim Thiede completed education at Frankfurt University of Applied Sciences between 1979 and 1983.
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