Reto Fuchs has a comprehensive background in IT and customer service management, with a strong focus on cloud services and infrastructure outsourcing. They have held various leadership positions at Swisscom, including Head of Service Engineering & Operation and Head of Mainframe and Mainframe Applications Department. Reto is currently a member of the Organising Committee at Verein Internationale Lauberhornrennen, responsible for ICT, digitization, and sustainability. Their educational background includes a degree in Marketing from the University of St.Gallen and a Professional Data Science certification from HarvardX.
July, 2023 - present
January, 2021
January, 2018
Head of Customer Service Management at Bestinet Sdn Bhd
Head of Customer Service Management at Onoff Group
Head Of Customer Service Management West at Swisscom
Group Head Of Customer Services Management at AgeSA Hayat ve Emeklilik
Head Of Customer Service Management at Ionos