Youssef Abd El-Raouf

Youssef Abd El-Raouf has extensive work experience in project management. Youssef currently holds the position of Head of Project Management Office at Intouch.com, where they are responsible for updating the team's KPIs, eliminating productivity blockers, setting quarterly targets, monitoring team performance, empowering the team, reviewing progress, and designing the annual roadmap and strategy. Prior to this role, Youssef worked as a Senior Project Manager at Intouch.com, where they established the Project Management Office, provided end-to-end project management, and gained a deep understanding of business requirements. Before joining Intouch.com, Youssef served as a Project Manager at Key Technical International, where they managed various projects and services contracts. Youssef also worked as a Technical Account Manager at Etisalat UAE, where they were responsible for supporting and coordinating data circuit issues and managing GSM products for enterprise customers. Additionally, Youssef worked as a Project Manager at OGTech (RFID), where they designed RFID solutions and coordinated with other professional teams. Youssef began their career at Vodafone as a Technical Support Team Leader. Overall, Youssef has a wealth of experience in project management and has consistently delivered successful outcomes throughout their career.

Youssef Abd El-Raouf completed their education history by obtaining a Bachelor's degree in communication and computer from Cairo University from 2007 to 2013. Prior to that, they achieved a high school diploma from Orouba Language School between 1995 and 2007. Additionally, Youssef has obtained several certifications, including the PMI Agile Certified Practitioner (PMI-ACP) from the Project Management Institute in November 2021, the PRINCE2® Foundation and Practitioner Certification Training from AXELOS Global Best Practice in July 2020, and the PRINCE2® Foundation Certification Training, also from AXELOS Global Best Practice, in June 2020. Moreover, Youssef has verified their international academic qualifications through the World Education Services in April 2020.