Brittany Goodman

Customer Success Manager at Intouch Insight

Brittany Goodman has a diverse background in various roles. Brittany started their career at Imperial Decorative Hardware with an internship in 2012. Brittany then moved on to work at Sheila Parkins Academy of Dance and Music, where they held several positions, including Dance Teacher-in-Training, Office Clerk, Receptionist, Office Manager, and Studio Manager. During their time there, they were responsible for managing the reception staff, organizing events, coordinating enrollment, handling communication with the competitive team, and managing the studio's online presence. Afterward, they joined iStore Inc. as an Executive Assistant & Office Coordinator, where they provided support and managed office operations. Currently, Brittany is working at Intouch Insight as a Customer Success Manager. In this role, they guide clients through the process of onboarding, program launch, and adoption while building strong relationships and providing recommendations for program improvements. Brittany also previously served as a Client Manager at Intouch Insight. Prior to joining Intouch Insight, they worked as a Territory Manager, where they managed a territory, recruited contractors, and ensured the quality of reports for mystery shops and audits.

Brittany Goodman received their Bachelor of Arts degree in English Literature from Concordia University in the years 2009 to 2013. Prior to that, they attended Dawson College from 2007 to 2009, where they pursued general social science studies. Additionally, they hold a PADI Scuba Certification, but no further information is provided about the institution or the year it was obtained.

Links

Timeline

  • Customer Success Manager

    January, 2021 - present

  • Client Manager

    January, 2019

  • Territory Manager

    October, 2016

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