Luz Hernandez-Luna

Customer Care Professional at IntouchCX

Luz Hernandez-Luna is an experienced professional with a diverse background in customer service, legal practice, and freelance writing. Currently serving as a Customer Service Representative at Accedo Technologies since February 2022, Luz also works as a Freelance Copywriter and Editor for both Content Fleet GmbH and The Butterfly Webs. With extensive experience on Upwork as a Spanish native copywriter, English-Spanish translator, and editor, Luz is skilled in B2C copywriting and translation. Additionally, Luz has volunteered as an Independent Translator for Catchafire since August 2016 and has maintained a freelance translation practice since January 1983. Prior roles include serving as an Attorney at Law and Executive Assistant to the President of Inversiones Bricket, C.A. Luz holds a Bachelor of Laws from the Universidad de los Andes and a Master’s degree in Procedural Law from UCAB.

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