Timothy Saunders is a seasoned technical support professional with experience in various companies such as Introhive, Serenova, ShoreTel, Innovatia, and Avaya. Timothy has held roles such as Professional Client Services Engineer, Escalations Engineer, Technical Support Engineer, Senior Technical Support Specialist, and GSS Senior Technical Analyst. Timothy's expertise includes handling moves, adds, changes, custom integrations, API configurations, and delivering first-class customer service in the field of computer engineering.
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