Eric Pham

Eric Pham is a seasoned IT professional with a Bachelor of Science in Information Technology, specializing in Networking and Infrastructure from the University of Cincinnati. Currently serving as a Systems Analyst at Intrust IT since April 2021, Eric has extensive experience in IT support roles across various organizations, including positions as Information Technology System Administrator at TSC Apparel and Technology Support Analyst at Clarke Power Services, Inc. Notable contributions include managing Tier 1 and Tier 2 support for large user bases, overseeing infrastructure hardware, and leading deployment projects for new employee machines. Eric also possesses expertise in remote support operations and has a strong foundation in scripting for process automation.