Juliana Mendes

Juliana Mendes has four years of work experience. From 2022, they have been working as a Customer Support Analyst at Inventa and as a Customer Success Assistent at VOLL. From 2019 to 2022, they worked as an Agente de Registro at Grupo Qualitycert, where they were responsible for the process of selling and issuing ICP-Brasil Digital Certificates, providing excellent and humanized customer service, and solving customer queries about the product and providing support for installation. From 2017 to 2019, they worked as an Aprendiz administrativo at Casas André Luiz.

Juliana Mendes is currently enrolled in a Bachelor's degree in Administration at Centro Universitário Internacional UNINTER, which they began in 2021. Prior to this, they completed their secondary education at Frederico de Barros Brotero from 2012 to 2018. Juliana has also obtained various certifications, including Atendimento ao cliente from Sebrae in March 2022, Customer Success: como conquistar e manter clientes from Sebrae in March 2022, Comunicação Empresarial from Fundação Bradesco in July 2019, and Postura e Imagem Profissional (PIP) from Fundação Bradesco in July 2019.