Diana Osorio

Diana Osorio is an experienced operations manager with a strong background in AI training, customer experience, and process optimization. Currently serving as Operations Manager - AI Training at Invisible Technologies Inc., Diana leads a global team to enhance advanced AI model training. Previously, as Senior Operations Manager at Teleperformance, responsibilities included governance of operations, business growth, and client and employee management. Diana's experience extends to positions in business operations and continuous improvement at Comdata España & Latam, and IT consultancy at ITSTK, where innovative strategies and process improvements were implemented for enhanced efficiency. Diana holds a Global Business Management degree from Centennial College and a Bachelor of Science in Industrial Engineering from Universidad Industrial de Santander.