Ismail Mattar

Ismail Mattar has three years of work experience. In 2022, they worked as a Customer Service Specialist for Invygo, where they responded to customer requests for products, services and company information, offered advice and assistance to customers, and advised customers on availability, pricing and location of products. In 2021, they worked as a Customer Service Specialist for FENIX, where they acted as the first point of contact for customer issues and queries, collaborated with other customer agents to deliver consistent service across various platforms, and delivered consistently excellent customer service to guarantee positive company experiences. In 2020, they worked as a Private Tutor for Home Tuation, where they created comprehensive supporting resources, collaborated with students to create strategic, achievable learning schemes, and achieved proven improvements and high exam success rates, resulting in excellent student feedback.

Ismail Mattar has an education history that includes an Associate's degree in English Studies from Université Ibn Tofail from 2018 to 2020, followed by a Bachelor's degree in English Language and Literature/Letters from Université Ibn Tofail from 2020 to 2021. Ismail has also obtained various certifications from institutions such as Rutgers University, Northwestern University, Meta, Rice University, Microsoft, Google, ESSEC Business School, University of California, Irvine - The Paul Merage School of Business, and others, from June 2022 to December 2022.