Rachel de Saxe

Rachel de Saxe is an experienced IT professional with a strong background in service management and operations. Currently serving as the Head of Service Management & Operations at iONLINE since June 2018, Rachel previously held the position of IT Services Manager at Cambridge University Press from October 2014 to November 2017, where responsibilities included enhancing IT support and aligning business strategies. Earlier roles as a Senior Application Analyst and Lead Business Analyst at BSG further demonstrate expertise in project management, business analysis, and IT service management. Educational qualifications include a Bachelor of Commerce (B.Com. Honours) in Information Technology and a Bachelor of Commerce (B.Com.) with a focus on Information Systems, Marketing, and Economics from the University of the Witwatersrand. Rachel's career path reflects a commitment to improving operational efficiency and fostering strong relationships between IT and business functions.