Ryner Aguirre

Ryner Aguirre has extensive work experience in operations and customer support roles. From 2007 to 2013, they worked as an Operations Manager/Customer Support Team Lead at Global Conference Partners. In this role, they provided leadership and guidance to the customer service team, managed post-deployment testing, resolved technical escalations, and improved customer service quality.

Since 2013, Aguirre has been working at Iotum Global Holdings Inc. as an Operations/Customer Support Manager. Ryner'sresponsibilities include ensuring customer satisfaction, implementing new techniques for customer retention, managing resource allocation and scheduling, resolving technical issues, and improving processes. Ryner also communicates improvements to products and services, drafts policies and procedures, trains staff, and troubleshoots system concerns. Aguirre provides feedback to the marketing and development teams to ensure alignment with current products and services.

Ryner Aguirre attended DeVry University from 2003 to 2006, where they earned a Bachelor of Science degree in Computer Science.