Jeremiah Haley

Level 2 Technical Support at IPacket

Jeremiah Haley has a diverse work experience spanning over two decades. Jeremiah founded Reeling For Recovery in 2017, a company focused on providing support for those in addiction recovery. In 2022, they worked as a Level 2 Technical Support at iPacket. Prior to that, from 2021 to 2022, they served as a System Engineer at Adk techs.

Between 2013 and 2021, Jeremiah worked as a Technical Support Manager at Auto/Mate Dealership Systems. In this role, they were responsible for building and designing servers and firewalls, improving IDrac connectivity rate, and leading a team. Jeremiah also handled a high volume of support tickets, trained the sales team on new products, and resolved daily break fix tickets.

Before that, they worked as an IT/ISM Manager at Rensselaer Honda from 2008 to 2014. From 2004 to 2007, they were a Sales and Marketing Representative at US Smokeless Tobacco Brands Inc. and a Field/Retail Coordinator and Marketing Director at US Smokeless Tobacco Inc.

Jeremiah'searlier work experiences include roles such as Sales Associate and Warranty Specialist at Alpha Stereo, Assistant Manager at Subway, and Horticultural Specialist at Smithfield Gardens. In these positions, they demonstrated skills in sales, customer service, team management, and specialized knowledge in horticulture.

Jeremiah Haley completed their education in a chronological manner. From 2000 to 2002, they attended Champlain Valley Technical Education Center, where they focused on A+ PC repair and C++ networking. Following this, from 2002 to 2003, Jeremiah Haley studied Automotive Engineering Technology/Technician at SUNY Canton ATC. Moving forward, between 2003 and 2009, they pursued a degree in Business Administration and Management, General at the State University of New York at Plattsburgh. Finally, from 2009 to 2012, Jeremiah Haley returned to the State University of New York at Plattsburgh to obtain a Master of Leadership Studies (MLS), with a concentration in Leadership Studies.

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Timeline

  • Level 2 Technical Support

    June, 2022 - present