Florent Violleau

Florent VIOLLEAU is a seasoned professional with extensive experience in global services management, particularly within the telecommunications and managed services sectors. Currently serving as Senior Global Services Manager at IPC Systems, Inc. since August 2015, Florent leads EMEA teams and oversees French Major Accounts, ensuring high-level service delivery. Previous roles include International Customer Service Director at Etrali Trading Solutions and various managerial positions at Orange Business Services, where responsibilities encompassed customer relationship management, project management, and financial reporting. Florent began a career in technology and project management as a Student Project Manager and possesses educational qualifications in engineering and IT service management, including certifications in ITIL and MPLS networks.