Account-based Engagement Manager Enterprise Telecom

Customer Service · Full-time · Denver, United States

Job description

Job Summary
We are seeking a skilled and personable professional to drive targeted engagement with existing clients in the Tier 1 and Tier 2 telecom space. This role centers on educating our customers about additional IQGeo products, identifying gaps in current services, and cultivating rapport to warm up potential opportunities for our sales team. As a key point of pre-sales contact, this individual will focus on strategic outreach to create a smooth, well-informed handoff for the appropriate sales reps, helping clients feel well-supported as they transition to more in-depth sales conversations.

Key Responsibilities:

  • Develop and execute targeted campaigns to increase product adoption among existing customers.

  • Identify and analyze service gaps, engaging relevant stakeholders within named accounts to lay the groundwork for future opportunities.

  • Collaborate closely with marketing, enterprise sales, and sales enablement teams to ensure consistent and effective messaging and strategy.

  • Cultivate rapport and act as a trusted resource for prospects, building confidence and ensuring they feel supported as they transition to the sales team.

  • Track and report on progress, challenges, and opportunities to the Demand Generation & Sales Optimization Manager.

  • Regularly assess performance metrics, including meetings generated within the Tier 1 and Tier 2 telecom space, ensuring smooth transitions from pre-sales to sales.

  • Operate independently with a collaborative approach, maintaining autonomy while actively seeking assistance and feedback when needed.

Required Skills/Abilities:

  • 5+ years of experience in account-based marketing (ABM), sales, or a related field.

  • Proven expertise in rapport-building campaigns that foster trust and engagement, creating a warm handoff for the sales team.

  • Familiarity with marketing automation tools such as HubSpot, Gong, and Apollo is preferred but not required.

  • Excellent communication and interpersonal skills, with the ability to build confidence across client interactions.

  • Self-starter who can work independently and as part of a collaborative team.

  • Experience or familiarity with the telecom industry is a plus but not required.

Key Metrics for Success:

  • Success will be measured by the number of new meetings generated with named accounts in the Tier 1 and Tier 2 telecom space, with a focus on providing a well-informed, seamless handoff to sales reps.

What’s In it For You

  • Medical, Dental, Vision, Life insurance: monthly premiums are paid 100% for employee, spouse, and family! No contribution to benefit plan!

  • STD/LTD insurance fully paid.

  • Generous PTO with 8 paid holidays plus 2 “floating” holidays.

  • Paid charity/volunteering day each year.

  • Enhanced maternity leave policy (full-pay 3 months, half-pay 3 additional months) after 2 years of service.

  • 401k Safe Harbor contribution, fully vested day one.

  • Mentor program.

  • Home office support for remote workers.

Flexible Working

We support hybrid and flexible working arrangements for all employees. We understand that life for many people involves school runs, care giving, or exercising!

Work Permits & Visas

You must already have the right to work permanently in United States.

IQGeo is not able to sponsor work permits.

About IQGeo

IQGeo™ is based in Cambridge, UK with regional offices in the United States, Canada, Belgium, Germany, Malaysia, and Japan. We are supported by a global network of highly skilled partners. Originally founded as Ubisense Ltd in 2002, the IQGeo brand was launched in January 2019 after the company was split into two separate businesses. Led by a team of geospatial technology pioneers, the IQGeo Platform software was first launched in 2010 and has an impressive pedigree in the telco, communications, and utility industries. In 2020, IQGeo acquired OSPInsight, a provider of fiber network management software, and in 2022 IQGeo acquired Comsof, a world leader in automated network design, headquartered in Belgium.

Today, IQGeo is the leader in introducing modern web and mobile geospatial applications into the communications and utility industries.