Rafal al-Azzawi

Rafal Al-azzawi currently serves as a Computer Help Desk Representative - Systems at Iraqi Airways, providing technical assistance to users and troubleshooting system-related issues. Prior roles include Airline Sales and Service Agents' Supervisor, where responsibilities involved managing ticket issues and monitoring agent compliance, and Manufacturing Engineer at SMART ENGINEERING COMPANY, focusing on steel structure design and production efficiency. Rafal has extensive experience in sales, engineering management, and marketing, having led teams in multiple organizations including Bareeq Al-Lujain Co. and executed significant projects to enhance productivity and customer engagement. Educational qualifications include a Master's degree in Automated Manufacturing System Engineering from Baghdad University.