Isabely Ferreira Cruz

Customer Experience Analyst at isaac

Isabely Ferreira Cruz has worked in multiple companies and held various roles throughout their career.

In 2018, they started working as a Receptionist at Clínica PhysioLife. Isabely held this position until February 2020.

In 2020, they joined Impacto Telecom as an Auxiliary in Collections. Isabely worked in this role until May 2022.

Next, Isabely joined Provi in May 2022 as a Junior Collection Analyst. Isabely worked in this position until November 2022.

Most recently, in January 2023, they joined Isaac as a Customer Experience Analyst, and they are currently employed in this role.

Isabely Ferreira Cruz attended Centro Universitário UNIFAAT from 2022 to 2023, where they pursued a degree in Gestão Financeira. Prior to that, they completed their Ensino Médio (High School) at Colégio Populus. In addition to their formal education, Isabely obtained certifications in PROTEÇÃO DE DADOS from Provi in June 2022 and in EXCEL AVANÇADO from Expert Cursos in April 2022.

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Timeline

  • Customer Experience Analyst

    January, 2023 - present