Elsa Estrada

Director Of Global Customer Care at Isagenix

Elsa Estrada has extensive work experience in customer service, business operations, and management. Elsa began their career at BankFirst as a Customer Service Supervisor from 1998 to 2004. Elsa then worked at Vanguard as a Supervisor from 2004 to 2008. Following that, Elsa joined Charles Schwab as a Senior Risk Analyst from 2008 to 2010. In 2010, they joined Isagenix and held various roles, including Supervisor, Special Services Manager, Senior Manager of Special Services, and Senior Manager of International Customer Service Operations. Their responsibilities at Isagenix involved overseeing customer service operations, training programs, business development, and ensuring customer satisfaction. Most recently, Elsa served as the Director of Global Customer Care, leading and managing global customer care initiatives at Isagenix.

Elsa Estrada completed their Master of Business Administration (MBA) degree at the University of Phoenix in 2003. Prior to that, they obtained a Bachelor of Arts (BA) degree in Political Science from the University of Arizona between 1995 and 1996.

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Previous companies

Vanguard logo
Charles Schwab logo

Timeline

  • Director Of Global Customer Care

    September, 2019 - present

  • Senior Manager Of International Business Operations

    June, 2017

  • Senior Manager Of International Customer Service Operations

    March, 2016

  • Senior Manager Of Special Services

    April, 2015

  • Special Services Manager

    April, 2013

  • Supervisor

    September, 2010

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