Oliver Houlton

Head Of Business Analysis at Isio Services

Oliver Houlton has a strong background in business analysis and has worked in various companies throughout their career. Their most recent position is with Isio, where they are currently employed as a Business Analyst. Prior to that, they worked at Assertis as a Business Analyst from June 2019 to October 2021.

Oliver also has experience working at c2c (Trenitalia c2c Ltd), where they served as a Retail Transformation Business Analyst from August 2016 to June 2019. In this role, they were responsible for gathering requirements and performing in-depth analysis of rail data feeds. Oliver also played a key role in the development of a new rail planning and retailing platform.

Before their time at c2c, Oliver worked at Barclays as a Digital Propositions Analyst, where they analyzed and assessed process improvement changes. Oliver also collaborated with various teams to ensure maximum benefit was realized in digital changes.

Oliver's earliest work experience was at Barclays UK, where they served as a Change and Governance Manager from November 2012 to February 2015. In this role, they managed changes to the central national complaints systems and facilitated the implementation of a new complaint management system.

Through their work experience, Oliver has developed strong analytical skills and a deep understanding of business processes. Oliver has a track record of delivering successful projects and driving improvements for various organizations.

Oliver Houlton completed their Bachelor of Science (B.Sc.) degree in Marine Biology and Oceanography from the University of Southampton, where they studied from 1999 to 2003. In terms of additional certifications, Oliver obtained the BCS Certificate in Systems Modelling Techniques from BCS, The Chartered Institute for IT in November 2018. Oliver also received the ISEB International Diploma of Business Analysis from the same institution in August 2016. Prior to that, Oliver obtained several certifications from BCS, including the BCS Commercial Awareness in May 2016, BCS Modelling Business Processes in April 2016, BCS Requirements Engineering in March 2016, and BCS Business Analysis Practice in December 2015.

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